Fix tool

Policy generator

Generate clearer policy and contact copy that is easier for shoppers and reviewers to understand.

Store nameSupport emailCountryBusiness addressRefund windowProcessing timeDelivery estimateReturn shipping ruleSupport hoursFinal-sale rule

Generated policy copy

REFUND AND RETURNS POLICY

[Store name] accepts return requests within 30 days of delivery for eligible items that are unused, in their original condition, and returned with original packaging where applicable.

To request a return, contact [support email] with your order number and reason for return. We will review the request and provide return instructions when eligible. Do not send items back before receiving return instructions.

Non-returnable items include used items, damaged items caused after delivery, final-sale items clearly marked as final sale, and products that cannot be returned for hygiene or safety reasons where this is disclosed before purchase. Final-sale items are clearly marked before purchase.

Refunds are issued to the original payment method after the returned item is received and inspected. Shipping costs are refunded only where required by law or where the return is due to our error.

RETURN SHIPPING

Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect.

SHIPPING POLICY

Orders are usually processed within 1-3 business days. Estimated delivery time is 5-10 business days after dispatch, depending on destination and carrier conditions.

Customers receive tracking information when available. Delivery estimates are not guarantees, and delays may occur due to carrier, customs, address, or payment verification issues.

ORDER CHANGES AND CANCELLATIONS

Customers should contact [support email] as soon as possible after placing an order if they need to update an address, correct order details, or request cancellation. We cannot guarantee changes after an order has entered processing or dispatch.

CONTACT AND BUSINESS INFORMATION

[Store name] is operated from [business address], [country]. For customer support, order questions, returns, or policy questions, contact [support email]. Support hours: Monday to Friday, 9:00 AM - 5:00 PM.

TRANSPARENCY NOTE

Product prices, availability, shipping timelines, return conditions, and promotional claims should match across product pages, checkout, policy pages, Google Merchant Center settings, and advertising copy.

GMC REVIEW CHECKLIST

- Footer links include Refund Policy, Shipping Policy, Privacy Policy, Terms, Contact, and About.
- Refund window on product pages matches this policy.
- Shipping estimates on product pages and checkout match this policy.
- Contact email is visible on Contact and policy pages.
- Business name and location are consistent with Merchant Center settings.

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